The sales staff was easy to work with and very efficient. Joe and Zach made the purchase of my Dodge Powerwagon an easy one
Service was quick and thorough.
Great experience all around. Justin was awesome! No high pressure sales at all. He answered all my questions and was just a down to earth good guy. I would recommend Diehl to all my friends and especially Justin.
friendly courteous people
Excellent non-pressured experience. Worked with Greg Marple to buy my Wrangler Unlimited and I couldn't be happier!
I was able to get my car in and everyone there was extremely helpful and very nice. Thank you.
I have only wonderful things to say about Joe Carpini and our interactions. I was buying a used car for my daughter to drive. He was never pushy and was always polite and professional. My teenage daughter also remarked "He was really nice to talk to."
My wife's 2014 Jeep Wrangler was experiencing a squealing noise from the engine that we could not identify. We had it at two shops and we did not get the problem resolved. We took it to the dealership and it presented problems for the technician too. However after much trouble shooting the problem was resolved. We are pleased with the cooperation of the service manager and his willingness to work out an issue we had as well. Thank you!!
Justin and his team did a wonderful job with our car
Everything was smooth and easy! Greg and Bryan are the utmost of gentlemen! They know this business and are honest and competent! Great experience.
A wonderful family dealership to work for. Great selection and prices are great!!
Friendly sales staff
Service department was very quick and helpful
Staff was very friendly, my salesman Greg Marple was very nice, upfront and friendly. I will definitely be back!
Staff is very friendly great prices and always willing to work with you
Good service and sales. Staff was helpful, friendly and courteous!
Awesome buying experience! Even sent me a check months later for a rebate that was missed.
Really fast service. Great customer relations as well.
Friendly staff. Easy financing
Courteous sales staff
The whole team at Diehl was amazing to work with on my recent purchase. No issues at all with being from out of state. Smooth and painless transaction.
Joe's great as a sales person, was easy to get the deal done and was quickly processed, whole event took about 2 hours from start to finish, from walking in the door to driving off the lot with a new to me used truck, thanks for the truck
Excellent people! Greg our salesman was great! Highly recommend this dealership!
Dillan was great. Very easy to talk to. The dealership wasn't far from home. They are fast, pleasant and efficient. Highly recommend.
Local, and friendly. No hassle, in and out service.
This is the second vehicle we have purchased from Diehl. We worked with Greg Marple both times. He was quick to respond, helpful and honest. He took the time to answer all of our questions and the purchase process was simple and stress free.
Fantastic experience at Diehl of Salem. Went in looking at one truck and realized it wasn’t what I wanted so the they hooked me up with exactly what I wanted. Justin Mullins was a fantastic salesman! Very honest and upfront!
Excellent, salesman shared his time and answered all our questions from engine to inside truck to 100% of our satifaction.We were very relaxed with our new truck when we left.Signing of our papers were very well explain and we were very knowledgable what we signing..Our salesman Joe Carpini was great.We drove 90 miles to go Deihl in Salem Ohio.Ill do it with on next vichile again. THANKS JOE, GREAT EXPERIENCE.
Took care of everything promtly” good guys
The staff is great very helpful not pushy an all around pleasant experience.
Excellent transaction. More than satisfied with everything. Thanks again.
They are all very nice. Not pushy at all and got my Jeep right and and had no problems.
All of the employees at Diehl are very friendly and they make me feel comfortable while waiting for my Jeep to be serviced. They work quickly and efficiently!
I had a very good experience at Diehl Salem when purchasing my Jeep. Greg was a very informative and helpful salesman. I have only had my jeep wrangler for a week and he has already checked in to see how its working out.
great service and will help you get what you want. Thanks Justin
Very nice and friendly knowledgeable stress free beautiful place to do business
Very straight forward,honest and knowledgeable. Thanks Joe!!
The friendly staff that is willing to fit the individual customer into the vehicle that that person needs and or wants
Very positive, staff very friendly
They take care of everthing from start to finish.
Greg Marple’s customer service was outstanding! Will do business with Diehl again.
Had a great experience from start to finish! Go visit them for your next vehicle and thanks Zach for a great deal on our truck!
My salesman- Dylan Gray did an amazing job helping me to get my new car. He was patient and helpful throughout the whole process and went above and beyond. I will definitely return for all of my other vehicles. Also, Zach was wonderful as well. Thank you both so very much!
Couldn’t of asked for an easier transaction or Better salesmen Justin Mullins made my experience at Diehl of Salem amazing. Thanks again.
First time here so far so good. Had to order parts to repair my problems. Waiting to see how things go once parts arrive and are installed before I give a rating 🤔
great service on a short notice
Matthew and the service personal were excellent on taking care of my durango.
It was really great to work with Dylan and he and the sales manager were able to give us a great overall deal. The process was smooth and streamlined when we picked up our new Ram 1500. We traveled 4 hours to make the purchase and would certainly do so again.
First time buying a car from a dealer couldnt have went better. Thank you dillan and all the members at diehl
Fantastic experience from beginning to end. Greg and Zach answered all my questions and took their time with me, every step of the way. This was my first time buying from Diehl and I will recommend them to everyone.
Came here to compare pricing with another dealer located closer to our home. From the minute I sent a request on line about a vehicle to a day and half later being the last buyer of 2020 we had such a great experience. Dylan Young our salesman was on top of all my questions on numerous vehicles, but never was pushy or short with us. We were buying a first car for our daughter and we spent hours looking at various models and test driving. Zac Crewson did a great job as well in showing us they would like our business ...
Very friendly and do an amazing job..
Absolutely nothing the experience was perfect from the first phone call to driving the car off of the lot. Greg was great he explained everything in full detail. He was very courteous. He was just a great person. I loved the whole experience. I would recommend him to everybody.
Great experience, I left the dealership completely satisfied with my purchase. The sales associate Dylan was great to work with, I would definitely bring my business back and recommend to anyone in the market for a new vehicle.
Shout out to Diehl Chrysler Jeep Dodge in Salem. We started the process of buying a new car the Saturday before Christmas and had trouble finding the one I wanted. They found the one I wanted, I signed the papers and took it home on Wednesday (a week ago today). On Monday they called and said that the incentives changed between Saturday and the day I signed the papers and if I came back in and resigned, my payment would go down $14 a month. They could have very easily let it go and I wouldn’t have known the difference. ...
I met the general manager, he was filling in at the service department so his guys could take a lunch. You have to respect that. The service department was very thorough with my vehicles (I take all my vehicles there).
We have bought two vehicles from Diehl in Salem! Great service and dealership! Contact Greg Marple for your needs! He’s the best!
was very professional Dylon was very nice making the whole buying experience comfortable would recommend this dealship tomy friends thank you all John and Cheryl Fortney
Finally decided to buy my retirement truck. Great people to deal with.
I drive 45 minutes to come to this particular Diehl service department! Always accommodating when needing an appointment, courteous, and respectful of my time! Getting to play with the dealership dog “Buddy” (R.I.P.) and “Walker” is a bonus!!!
It was my first time ever buying a truck and my salesmen Justin was very patient with that. He explained everything that was going on during the process and did everything he could to make sure I got that truck. 10/10 would recommend going and asking for Justin. Will look into going there for many more trucks
Friendly fast knowledgeable service department
Clean facility, friendly staff, quality workmanship, reasonable prices
Quick and easy service! They even swept out my car and cleaned my dashboard! Will definitely take it back.
Awesome service department! Fast and reliable service to all work performed on my Ram 1500 and I’m especially grateful and impressed with the time and reliable work performed on my 88 Chrysler Fifth Avenue.
Dylan and Zac were amazing to deal with!!! Highly recommend if you are in the market for a new vehicle! So quick and efficient and we got what we wanted!
Great sales team . Had a very positive buying experience. Highly recommend this dealer.
The best place in Salem to buy a vehicle! Friendly, knowledgeable staff. Ask for Joe.
Treated very well. Good service. Very timely. Would recommend to anyone.
Very friendly, sales staff and management, did a great job, will definitely go back there for our next vehicle as well .
Very pleased how I was treated and not pressured.
The dealership is very clean and the staff all around are great. No pressure and very knowledgeable. My sales rep Dillan is fantastic!
Flawless experience. Great staff.
This was by far the best buying experience I've had. Dillane Gray and the whole team made this enjoyable. I definitely recommend them.
Service is great
Service writer was very helpful .service department did there job
Quick and easy service appointment!
they have an service dept , they are super nice
Amazing customer service, and professionalism. Greg Marple went above and beyond to get me the right lease for my new 2020 Jeep Grand Cherokee Limit X. I could not be happier with my purchase. Thanks GREG you get 5 gold stars from me!
Joe and Brian were awesome to deal with. Very friendly and was a smooth transaction. Highly recommend Diehl of Salem. Thanks guys.
I would consider looking for a vehicle there the next time i am in the market Ask for Justin Mullins In the Salem Ohio Facility
The oil change and tire rotation was very quick. I love that my vehicle was swept out along with the wash, that’s really nice. Everyone walking through is always very friendly.
We found an awesome deal online. We were given straightforward answers and a deal before we made the 4 hour trip. 40 mins from the time that we pulled in until the time we pulled out and there was another customer infront of us. These guys really know how to get it done. Big shout out to Trevor on the awesome job!
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